ASAP Water Damage Restoration is committed to making emergency information accessible to people with disabilities. We aim to conform to WCAG 2.1 Level AA guidelines where practicable for our public website.
Measures we take
- Semantic HTML landmarks and skip-navigation links on primary templates;
- Visible focus states and sufficient color contrast on call-to-action controls;
- Alternative text on meaningful images;
- Keyboard-accessible navigation for core emergency flows (call links, FAQ accordions);
- Responsive layouts for magnification and mobile screen readers.
Known limitations
Third-party embedded content (e.g., map widgets or video players) may not fully meet our internal standards. We review templates regularly and prioritize fixes on pages homeowners reach during active emergencies.
Request accommodation
If you experience difficulty accessing content or need information in an alternative format, contact [email protected]. Include the page URL and description of the issue. We typically respond within five business days.
Assistance during an emergency
If web access is difficult during a crisis, please call our 24/7 phone line — a live dispatcher can walk through next steps verbally.